Choosing the right skilled nursing facility is one of the most important decisions families can make for a loved one. Whether you are looking for short-term rehabilitation or long-term care, taking a tour is a vital part of the process. It offers an opportunity to get a firsthand look at the environment, meet the care team, and ask the questions that matter most to you.
At Eden Healthcare Center, we welcome families to visit our Hayward, California facility and learn more about our services, staff, and resident-centered approach. As you prepare for your tour, knowing which questions to ask during a skilled nursing tour can help you make an informed and confident choice.
Understanding the Facility’s Care Services
When touring a skilled nursing facility, one of the first things to learn about is the scope of care provided. Not all facilities offer the same level of support, so asking specific questions about services can help you assess whether the facility is a good match for your needs.
Some important questions to ask during a skilled nursing tour include:
- What types of therapy services are available onsite?
- Does the facility offer 24-hour skilled nursing care?
- Are care plans individualized for each resident?
- How is progress monitored and communicated to families?
At Eden Healthcare Center, we provide physical, occupational, and speech therapy in our in-house rehabilitation gym. Our team creates personalized care plans based on comprehensive evaluations and works closely with each resident to achieve meaningful goals.
Meeting the Care Team
The staff at a skilled nursing facility plays a major role in the quality of care. During your tour, take the time to meet nurses, therapists, and caregivers. Ask about their qualifications and how they work together as a team.
Helpful questions to ask during a skilled nursing tour include:
- What is the staff-to-resident ratio?
- How are staff members trained to handle different medical conditions?
- Is there a licensed nurse on duty 24/7?
- How does the staff coordinate with families and physicians?
At Eden Healthcare Center, our licensed and certified staff are available around the clock. We take pride in our interdisciplinary approach, which allows us to deliver high-quality, consistent care to every resident.
Learning About Daily Life and Activities
While medical care is essential, daily life at a skilled nursing facility should also include opportunities for social interaction, recreation, and personal enjoyment. A supportive environment encourages recovery and contributes to emotional well-being.
During your visit, consider asking:
- What kinds of activities and events are offered?
- Are there spaces for socializing and relaxation?
- Can residents participate in religious services or community outings?
- How is emotional support integrated into daily care?
At Eden, we offer a variety of daily activities to help residents stay engaged and connected. Our home-like setting and focus on whole-person care support both physical and emotional recovery.
Dining and Nutrition
Proper nutrition is an essential part of the recovery process. Be sure to learn how meals are planned and whether dietary needs are accommodated.
Key questions to ask during a skilled nursing tour about dining include:
- Are meals planned by a registered dietitian?
- Can dietary restrictions or preferences be accommodated?
- What is the dining experience like?
- Can families join residents for meals?
Eden Healthcare Center features a dietary program overseen by an on-staff registered dietitian. Our meals are tailored to meet residents’ health needs and taste preferences, supporting recovery and comfort.
Safety, Cleanliness, and Accessibility
A clean, safe, and welcoming environment is essential in any skilled nursing facility. While touring, pay attention to how the facility is maintained and how accessible it is for residents with different mobility needs.
Ask these important questions during your skilled nursing tour:
- What safety measures are in place for residents?
- How are infections prevented and managed?
- Is the facility wheelchair-accessible?
- How is cleanliness maintained throughout the building?
At Eden, we prioritize safety, infection control, and comfort. Our team works diligently to maintain a clean and secure environment for every resident.
Planning for Admissions and Transitions
Lastly, make sure you understand the admissions process and what happens after discharge. A smooth transition into and out of skilled nursing care can make a big difference for families.
Helpful questions include:
- How do I start the admissions process?
- What is the average length of stay?
- Is there help with discharge planning and home care coordination?
- What support is available to families?
At Eden Healthcare Center, we accept admissions 24 hours a day and guide families through each step. From admission to discharge, our goal is to offer a seamless experience that promotes healing and peace of mind.
Making the Most of Your Skilled Nursing Tour
Knowing the right questions to ask during a skilled nursing tour empowers you to make a choice that supports your loved one’s health, comfort, and well-being. At Eden Healthcare Center, we encourage families to visit, ask questions, and see for themselves how we care for our residents with professionalism and compassion.
To schedule a tour or speak with our team, contact us. We are here to help you make the best decision for your family’s needs.